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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Debenham Group Practice - Otley Branch site


Have to call on the day for routine issues

Can usually get appointments when needed but the way on the day is organised now means that getting to Debenham for appointments is more difficult, especially if you can't drive. If you call you're told you can't book for later in the week and have to call on the day for routine issues. Care and explanations tend to be good and I try to see the same person to get better continuity with ongoing issues especially and this usually happens.