Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Debenham Group Practice - Otley Branch site


Supportive surgery and caring staff

Easy to get appointments when needed, and the staff are all great. They are so accommodating and helpful and really help you get the support you need, Very supportive of family members who have needed much more attention. One relative was called daily to check how they were and when things changed they really got the care they needed.