Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Really good care

I've not needed to use the surgery much but when I have the care has been really good. Having the phone consultations means you don't have to come to the surgery for everything which is great. Staff are good at what they do providing a caring service. I wonder whether it would be possible to offer video consultations so that you still don't have to go to the surgery but the doctor is able to see you.