Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Would like consistency with doctors

There doesn't seem to be any consistency with the surgery sites you asked to attend, some times its Debenham and at others you have to go to Otley. It's a little the same with seeing the same doctor, I'd prefer to have continuity as I wouldn't be able to say who my GP is, the care though is very good. I find that econsult works well when contacting the surgery but the system is a little frustrating as its not clear at times where certain information needs to go.