Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Helpful staff

I managed to get an appointment today by calling the surgery and talking to the really helpful staff who arranged for a doctor to call me back. I've not used Ask My GP as I'm not online but the staff are great and talk you through everything. It is nice that I'm not constantly asked to go online each time I contact the surgery, I think its because the wonderful staff know you as a person or individual. The dispensary staff are very good and have been so helpful sorting out any issues when they arise.