Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Amazing

I've had amazing responses and communication and really can't fault the surgery. I moved here from a different surgery and the difference is huge. I've felt well listened to from the start and my concerns have been taken seriously. They have started from scratch with looking at the problems I was experiencing . I've had good continuity and have found that the Ask My GP system gets me quick responses and I know they'll be in touch quickly. They have restored my faith and confidence in the health system.