Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Well Supported

It's a perfect surgery. The staff listen, are helpful, care and I'm well supported. Its a brilliant surgery, second to none. Ask My GP gets call backs on the day and then called in to the surgery if then needed. The message on the phone is a little long and could be shorter but that is the only thing that I would change. My medication is always ready on time and I'm happy with everything here.