Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Debenham Group Practice - Debenham


Surgery works to high standards

On occasions staff do not always listen to what you are actually saying which is very frustrating. The surgery generally works to high standards. It does feel that there are not enough advanced appointments available and to ensure an appointment on the day you need to ring early which can be difficult when you work.