Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Doctors really listen, have time for you and

Doctors really listen, have time for you, have genuine concern and offer good advice. Over the years there have been occasions where I have had to wait at least 1/2 hour for my appointment. The automated phone booking system is not flexible enough and it would help to be able to book by date. I've had no problems getting appointments on the day and have used the later appointment times on a thursday