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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Debenham Group Practice - Debenham


Very pleased

Very pleased. When I have needed an appointment I've got one and even on one occasion when there were no doctors on that day I was seen the next morning. When one person has an appointment and a sample is needed, if known prior to the appointment, could reception staff advise of this, so that if the patient is reliant on volunteer transport there isn't any need to return very quickly with a sample incurring another trip, so it can all be done in one trip. On one occasion in bad weather I was asked to go over to Otley for an appointment but I was not happy driving on the icy roads so asked for an appointment in Debenham when one was available. It was a few days later but the receptionist would have preferred me to to have driven over.