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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham



Staff are very good

The change in the system where by you can only see a nurse on the day and not a doctor can be difficult. You don't have a choice and I would prefer at time to have the choice rather than just seeing the nurse. With ongoing issues you can waste time of the nurse if you know that you will need to see the GP anyway. Staff have been very good, very caring and supportive and great in an urgent situation.

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