Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Caring and thorough

You used to be able to get appointments very quickly, this is now slower but the care provided and staff are caring and thorough. Instead of syringing ears it would be good if the surgery had the suction device that the consultant used. I know I need a regular screening test but because I haven't had a letter yet I can't book an appointment and the same applies to my childs meningitis vaccination.