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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham



Lack of information

I was told by the nurse that I had something quite seriously wrong and that I would need to see the GP and have a blood test. Appointments to see the GP were not available for 10 days and the blood test would be 20 days which meant that I've had not information about what I should be doing or how serious it is.

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