Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Friendly and polite staff

On the whole very good, very quick to get appointments and staff are polite and friendly. The appointment system and the various ways you can get help are good. A 24 hr ECG took 3 weeks to get organised and once I had it the results were then lost which was frustrating. I decided to go private now as I can. Generally though the surgery and all staff are very good.