Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Chairs are a big improvement

Very pleased with the surgery and the appointment system. It runs well and reduces the amount of time you need to wait around. The chairs are a big improvement and the ones with arms are good to help you get up. Staff are very good and I get all the information I require. In urgent situations appointments are available. It can take time to get through on the phone in the morning and its easier to walk to the surgery at times.