Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Like to see the same doctor

Very pleased with the surgery, you can generally get appointments when needed. I do like to see the same doctor for ongoing issues. Online services aren't great, would be better to be able to book blood tests or injections online but you can't. I have to come to the surgery regularly and not being able to combine appointments is difficult. Its also not easy to get regular medications and its frustrating to have to visit the surgery so often. I don't see why you have to come in for medication reviews when a conversion on the phone would be as good, especially when I end up telling the nurse about my condition and managing the related medications.