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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham



Absolute shambles

I have been with the surgery all my life and it seems that the GPs really don’t give a toss about us younger people... please see my reasons below 1. When going for mental health assistance I was first told to go to wellbeing Suffolk.. I did and was chucked on a waiting list with no further help, then put on sertraline and after 3 months I advised my doctor that I was not taking well to them, he only kept upping the dose age which kept making the side effects worse! 2. Weight, since a young age of 16 I have always been told by doctors and nurses at the surgery that I am obese, with no offer of help! Now 19 I am suffering with my weight no matter what I do and they still just won’t help, all I got from my appointment today after explaining everything was “good luck” having previously been told my family would survive a famine ! I was also told I’m not big enough to have help YET 3. Having recently nearly passed out at work I was advised to see a gp so I did, he spent 3 minutes - I timed it- with me and basically said wait and see even tho I made my previous asthma aware to them. After this appointment I still was under the weather so went to out of hours to be told I have minor asthma which is aggravated by illness such as a cold! Then given an inhaler —- were they just waiting for me to have an asthma attack or pass out before helping me? The nurses I can’t fault as they go above and beyond but I have really lost faith in my doctors!

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