Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Not a private as it could be, small car park

The current recorded message on the phone system is way too long and slow, it must be about 4 minutes in length. Can it be re-recorded or be given an option to skip it? The size of the surgery encroaches on personal privacy, also the car park is too small for the number of patients.