Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Great staff from all departments

I am a very frequent user of the group practice, usually at Otley, but also either of the other surgeries if necessary. Having 3 increases the likelihood of seeing someone. Also being disabled it can be hard sometimes for me to go, but whoever it is I wish to consult is more than happy to phone me. I find the medical staff to be good listeners and treat my opinion as very relevant, unlike in some places I've been.