Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Wonderful relationship with my GP.

I absolutely trust my GP to have my best interests at heart and we have a great "working" relationship. Also find the nursing & pharmacy staff to be top rate. The only problems I come across with the practice are that it can be hard to get to see a preferred doctor soon (it depends on how lucky you are - the docs are spread over 3 sites so I do understand why), and occasional crossed-wires between medical staff and the pharmacy, usually down to me speaking to someone who doesn't know me, and computer glitches. Also the drug delivery to the surgery can be patchy for certain meds, but that's outside their control. They keep us updated when possible.