Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Debenham Group Practice - Debenham


E consult works well

I've used the e consult system on the website a few times and find it really useful for non urgent matters. The doctors have always called back by the time advised on the email confirmation and the issues have always been quick to sort out. Being a generic system some of the boxes or questions are not always relevant but its worked well for our family. It saves having to make a call during work hours as it can be done at any point. A great way to contact the practice.