Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Would like offer of face to face appointment

A very good practice generally, although I do feel I would like to be able to get a face to face appointment more easily. Having said that when you are called back by the doctor its usually promptly and the issues are sorted out with out going in to the surgery. The dispensary staff are very very helpful, getting items in really quickly even late on a Friday afternoon.