Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Debenham


Very friendly staff

The staff at the surgery in Otley are great and very friendly. The dispensary opening times are a little restricted so it would be great if they could be increased. I have had to send a photo for one of my mothers appointments but did feel it would be quicker and easier for her to be seen in person. But she was referred so from that point it did work.