Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Dr Solway & Dr Mallick Practice


Diagnoses by phone

Don't like being diagnosed on the phone by a GP. Rang me back about a pain I had, told that it is probably arthritis without seeing me and no offer to do so after a few weeks of no change. I ended up in A&E for an X-ray and it turned out to be ligament damage. You can only have seen this by seeing me face to face too.