Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Dr Solway & Dr Mallick Practice


Not any issues

Personally, although I do not use the surgery often, when I do I do not have any issues. The phone system is ok, although like most people who work, it is difficult to answer the phone later in the day. They do try a couple of times though and I have managed to get it the second time.