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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Children and Young People\\\'s Emotional Wellbeing Hub



Absolutely shocking - no support for son

Absolutely shocking lack of empathy for teenagers who have battled with mental heath from a young age. I cannot get any help for my 15 year old son. He sufferes from severe depression and anxiety and won't leave the house. I was told to contact the emotional wellbeing hub but have received no help, or any form of follow up or appointment. I am currently teaching myself about CBT so I can deliver it to him myself!!!

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