Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Perfect

Very friendly surgery and staff are so helpful and accommodating. I like seeing the same doctor and not having to wait long to see them either. Phoning the surgery works well and I don't feel that anything needs to change. The bereavement service offered from the surgery is very good and they are always at the end of the phone and see me fairly regularly too.