Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Works well

I've been seen almost straightaway after speaking to the doctor this morning and I like being able to see the same GP, it's good to have the continuity. The nurses are very good and overall the surgery is very well run and organised. I do have concerns about the amount of future housing in the area and how the surgery will cope.