Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Eye Health Centre


Brilliant surgery

Appointments are available all the time and the doctors are great as they listen and are very knowledgeable. I can phone and speak to the specialist nurse and if I've called the surgery early I get a call back in the morning or if after lunch during the afternoon. They offer a good range of clinics with the nurses and they will always get the GP involved if concerned. Its a brilliant surgery and I'm impressed how my GP stays up to date with everything.