Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Good

Always been good and when I've phoned the appointments have always been good to arrange or just a conversation on the phone if that's all that needed. I was very pleased with the way the GP has called to discuss test results, it was all handled well. It is concerning about the new housing being developed and how this will impact on the surgery.