Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Superb nurses

Nurses at the surgery have been superb. Doctors are very reluctant to give any medication when people are in chronic pain. Never get to see a doctor in person, only can get a telephone appointment. Information on the website is never updated or correct. Very disappointed with service in the area generally. Regular prescriptions are only given one month at a time, very inconvenient for holidays etc.