Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Friendly staff

Reception and dispensary staff are very friendly and know me well. I can get appointments when I need them and generally I call to book my appointments. You usually get through on the phone. Unless its a locum there is no female GP on staff and it would be better if there was someone to see. I do have a lack of confidence in my GP due to past mistakes.