Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Friendly and efficient

Friendly and efficient surgery. At times it can be a little difficult to be seen as quickly a you may like but you can normally talk to the GP on the phone, which works well, as it means that you are either called in for an appointment or it can be sorted out on the phone, so works well.