Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Very supportive

Brilliant, very supportive and accommodating staff very helpful, friendly and polite.You can always get appointments when they are needed and you never have to wait more than three days. Even if you can't get an appointment on the day, they'll offer a call back which works really well. I see my doctor most of the time but I'm happy to see any of the others when needed. Never had any issues and medication is generally available when needed.