Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Do see the same GP

I really like the efficiency of the service. Its very important that you can get an appointment, normally in 48hrs. Beneficial that you do see the same GP and I'm happy with all staff. I am concerned about the new housing and how it will impact on the service provided and patient numbers.