Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


Not always get seen on the day with children

Very friendly and generally helpful but you can't always get an appointment on the same day even with the children. You almost have to fight for one but you generally get one within three days. It would be nicer to be sure that the children are seen on the day. I do like the fact that we see the same GP most of the time.