Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Eye Health Centre


I like my GP

I particularly like my GP and to get an appointment is positive. I can get on the day or I can book ahead. Dispensary can sometimes not have the medications in and I find I need to check my meds before I leave the surgery to ensure it is all there. very helpful when I need extra meds when going abroad.