Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Eye Pharmacy


Medication not available

I have had issues getting medication that are needed, I've just been told that it'll be in the next day, then the next and so on until it does finally come in. This can make things worrying and difficult if you are running out of medicine and don't know when it will actually arrive.