Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Felixstowe Pharmacy


Rude and disrespectful behaviour

I order my medication online and on the system it gave me the date that it would be ready for collection at this pharmacy. I came in on a weekend (later than the date it was due) and was told by the front desk it was not ready. I asked if it could be done whilst I waited as I could see that the Pharmacist was there and I was told flatly 'NO' and was told to come back the next day. As I was leaving the Pharmacist was clapping the front desk team member. So rude, I was disgusted.