Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Felixstowe Road Medical Practice


Ring back is difficult

I wish that I could get an appointment time for the ring back phone call made by the GP, I need to sit by the phone all day for the call back otherwise I might miss it, I do find this difficult. Once you are able to get seen at the surgery they are good, I dont always need to see the GP.