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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice



The system is clearly broken.

Soonest face to face appointment was 5 weeks. Soonest blood test 2 weeks. Econsult takes 1 week to answer. Not able to pre book appointments. Have to ring on the day which means writing off days until can make an appointment. Total waste of time.

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