Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


appointment

I've struggled to get a more urgent appointment and do believe that continuity is really key and this is missing at times. I've had to wait 4 weeks to speak to a doctor about some results, which is a long time when you are worried. For regular blood tests you're asked to go to Newmarket or West Suffolk hospital which is a long way and would be better if it was at the surgery.