Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Very helpful staff

I'm new to the area and have found the staff at the surgery very helpful with any queries or questions I've had. It's a shame that blood tests have to be done so far away from the surgery, apart from the time it takes for regular appointments there is also the cost of travelling to West Suffolk hospital or Mildenhall. I've just seen an amazing doctor, they explained everything very well, really impressed.