Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Very good surgery

It's a very good surgery but I've had to wait 5 weeks to see my preferred doctor, but they are very good and therefore the waits are understandable for non-urgent issues. The cost of getting a taxi to have blood tests at West Suffolk hospital or Newmarket are high and it would be better if more blood tests could be done at the surgery.