Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Staff are perfect

There are two week waits for an in person appointment, even for more urgent issues. You can't predict when you're going to be unwell so that can be difficult when you need to be seen more quickly. I have had telephone consultations which are quicker and easier to get. The staff when you do see them are perfect and the doctors are lovely, they are just very busy.