Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Called and given appointment

I called first thing, had a short wait on the phone but then spoke to a care navigator and was given an appointment later in the morning. I feel that the member of staff asked all the right questions and was able to get me seen quickly. The only slight issue is that I don't get to see the same doctors and they can have differing ideas on issues and also means I have to go over the same issues already discussed.