Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


A wait for an an appointment

I called on Monday morning but was offered an appointment in mid July which was a wait of a couple of weeks. Blood tests have been difficult to get too and because I can't drive due to an eye condition getting to the other locations offered is difficult. When I asked about provision at the surgery I was give a saturday appointment which was great but wasn't offered initially. They do their best and I've found that the queue on the phones has improved.