Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Good

I booked yesterday when I was in the practice by talking to the reception staff. They were very helpful and friendly and gave me an appointment for today. For urgent issues I have always been given an appointment, it may be a slightly longer wait if it's not an urgent matter. Getting a blood test here is the only issue as I have to go to Brandon and transport is difficult.