Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Attentive and helpful

The doctor I've seen recently has been wonderful but it can be difficult to see the same doctor when you want to and that can cause problems when they have different views. The asthma nurse has also been very attentive and helpful, they really listen too. I have also been prescribed medication that I am allergic to even after I mentioned this in our discussion. When the medication was delivered I then discovered that it had in fact been prescribed.