Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Improved recently

They are looking after me well and the care from staff has been good. Access to appointments is good but would much prefer to just call the surgery to arrange them rather than using Anima. The posters that are around the reception area are all very negative, it would be nice to see something positive. The staff I see for my diabetes monitor my diabetes well and are friendly each time you see them.